Accessibility: Email and Communications
Why Is This Important?
Effective communication — whether through emails, newsletters or meetings — depends on everyone being able to access and understand the message. Accessibility removes barriers so everyone can engage fully with the conversation.
By following design and communication best practices, you can make your messages, presentations and discussions clear and accessible for all. Many of the same accessibility principles apply across formats, helping ensure your information is received and understood by your entire audience.
When To Use It
Always use best accessibility practices, but especially when:
- Sending mass emails
- Communicating official information
- Sharing instructions or action items
- Posting content online (Teams, Outlook, Zoom, etc.)
How To Use It
- Write clear and simple content
- Use meaningful subject lines
- Structure the email properly (headings, lists, fonts, spacing, etc.)
- Make links descriptive
- Add alternative text to images
Accessibility Guides
Trainings and Resources
Articles
Videos